You can get technical support by visiting our website, where you will find user manuals, troubleshooting guides, and contact information for our support team.
First, in Settings check to see if reduce lines and streaks is enabled in settings if not enable that. If that doesn't help check if anything is physically on the lens of the scanner. If there is nothing on the lens the next step would be to ...
Ensure that the scanner is properly connected to your computer via USB. Restart both the scanner and your computer. If the issue persists, contact our support team (LINK).
Yes, the scanner comes with a one-year warranty that covers manufacturing defects. Extended warranties are available on our website at an additional cost. Picturestudio.com/support/
The Photo Scanner is specifically designed to scan and enhance photos, however can support documents. Documents can be exported as PDF, however at this time with limited other functionality.