What are the system requirements for the PictureStudio software?
The software requires Windows 10 or higher or Mac OS 11 or above; For optimal performance, it is recommended to have 8GB of RAM and 2GB of free disk space (excluding space for storing photos; and Internet access.
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Do I need to have my scanner connected to my PC to use the PictureStudio software?
To activate and start using PictureStudio, you will need to plug you scanner into your computer when prompted during set up. Once the software is activated, you can use PictureStudio without keeping the scanner connected.
The software crashes when I try to scan. What should I do?
Ensure your computer meets the system requirements. Close other running applications to free up resources, and try scanning again. If the problem persists, reinstall the software
Do the Photo Scanner and PictureStudio work with Chromebooks, IPads, or Android tablets?
The Photo Scanner and PictureStudio software are compatible only with Windows and Mac operating systems. However you can view and share photos through various cloud services that can be configured in PictureStudio.
What services does PictureStudio work with?
Picture studio can be configured to work with several cloud services, including Google Drive, Dropbox, OneDrive, iCloud (Mac only), Flickr, Pintrest, and Facebook. Please keep on additional services becoming available.
What file formats can I export to?
PictureStudio can export images in PDF, JPEG, PNG and BMP file formats.